WordPress Bug Fixes, Diagnosed Properly
When your WordPress site shows a white screen, a critical error message or a feature that simply stopped working, we find the actual cause in the logs, fix it on a staging copy and apply the fix to your live site with a backup in place.
WordPress Bug Fixes
WordPress errors tend to appear at the worst moment: after a routine update, a host's PHP upgrade or a small change someone made on a Friday afternoon. The quick fixes people try, such as deactivating plugins on the live site, rolling back at random or restoring an old backup, sometimes work and often make things worse, especially on stores where new orders and content would be lost.
We diagnose before we change anything. That means turning on WordPress debug logging, reading the PHP error log and the server log, checking the recovery mode email WordPress sends after a fatal error, and reproducing the problem on a staging copy of your site. Once we know which file, plugin, theme function or database value is responsible, we fix the root cause there, test it, and only then apply it to production. If the site is down and the cause is clear, we can restore service first and complete the proper fix straight after.
Many of the bugs we see now come from PHP version upgrades. Hosts are moving sites off older PHP versions, and code written years ago uses functions and patterns that newer PHP versions deprecate or remove. We fix the incompatible code, update or replace the plugin responsible and confirm the site runs cleanly on a supported PHP version, so you are not stuck on an outdated one.
What You Get
White screen and fatal error recovery
We trace fatal errors to the exact file and line using debug logs and recovery mode, then get the site back online without losing recent data.
Debug log analysis
PHP errors, warnings and deprecation notices reviewed and fixed at the source, not hidden by switching off error reporting.
PHP version upgrades
Compatibility checks and code fixes so your site, theme and plugins run on a currently supported PHP version.
Broken features
Forms that stop sending, checkouts that fail, search that returns nothing, menus that disappear or admin screens that will not load, diagnosed and repaired.
Layout and display bugs
CSS and JavaScript issues causing broken layouts, overlapping elements or console errors, fixed across browsers and screen sizes.
Database and configuration issues
Corrupt options, broken serialized data, wrong site URLs, redirect loops, cron failures and memory limits identified and corrected.
Our Process
Report and access
You describe the problem and share access. We confirm what we can see, give you a fixed price or an hour estimate, and take a full backup.
Diagnose on staging
We copy the site to staging, enable logging, reproduce the bug and identify the root cause.
Fix and test
We fix the cause, then test the affected feature and the areas around it, including on mobile and in the admin.
Apply and explain
The fix is applied to the live site, we confirm it works there, and you get a short written note on what broke, why and what we changed.
Deliverables
- A full backup taken before any changes
- A root-cause diagnosis in plain English
- The fix applied and tested on staging, then on the live site
- A clean debug log for the affected area after the fix
- A written summary of what was changed and why
- Recommendations to prevent the same issue recurring
Tools & Platforms
We pick tools for your project, not the other way round. If you already use a platform, we work inside it.
Related Results
Growing an education publisher past a million pageviews
Speed and SEO work took a speech-language education publisher past one million pageviews and doubled traffic on a niche sister site. Two ecommerce sites were then merged into one domain.
PageSpeed from 42 to 100 without a redesign
An agency-built site scored 42 on mobile and desktop. Cleaning up code, images, fonts and caching took it to 100 on both, without changing the design. The target was 80.
Keeping a WordPress estate green, month after month
Ongoing INP, LCP and CLS work moved 30 pages out of the red in Search Console and keeps PageSpeed, GTmetrix and Search Console reports green through theme and plugin changes.
WordPress Bug Fixes: Questions Answered
How quickly can you fix my site?
For a site that is down, we aim to start the same day and restore service as soon as the cause is found. Many fatal errors take an hour or two to resolve once we have access. Less urgent bugs are scheduled within an agreed window. We confirm timing when we take the job.
How is a bug fix priced?
For clear, contained problems we quote a fixed price after a quick look. When the cause is unknown, we give an estimate for diagnosis first, then a fixed price for the fix once we know what is wrong. You approve the cost before we go beyond the diagnosis.
What access do you need?
A WordPress administrator account and hosting control panel or SFTP access, so we can read logs and work on files if the admin is down. Database access through the host or phpMyAdmin helps with database issues. If you have a staging environment, we use it; if not, we create one.
What if the fix breaks something else?
We take a backup before changing anything and test on staging first, so the risk is low. If a problem does appear after the fix goes live, we can roll back in minutes and correct it as part of the same job.
Often Paired With
Plugin & Theme Troubleshooting
Conflicts, update failures and broken features traced to the exact plugin or theme and fixed.
Explore Plugin & Theme TroubleshootingMonthly Maintenance Plans
Updates, backups, uptime monitoring and a monthly report, with a fixed number of support hours.
Explore Monthly Maintenance PlansBackups, Staging & Updates
Automated off-site backups, a staging copy for safe testing and controlled core and plugin updates.
Explore Backups, Staging & UpdatesLet's Talk About WordPress Bug Fixes
Send a short brief and get a fixed scope, timeline and price, plus an honest view of what is worth doing first.
Thanks, there
Your brief is on its way. You will hear back within one business day.