Malware Removal and Hacked Site Recovery
If your site has been hacked, is redirecting visitors, showing spam or carrying a Google warning, we clean it fully, remove the backdoors attackers leave behind, get it delisted from blacklists and find out how they got in. Emergencies get a same-day response.
Malware Removal & Hacked Site Recovery
A hacked site is stressful and costly. Visitors see a red warning in their browser, Google may show This site may be hacked in search results, your host might suspend the account and spam pages can appear in search under your domain. The worst outcome is a quick cleanup that removes the visible malware but leaves the backdoor in place, so the site is reinfected a week later.
Our cleanup is thorough. We take a forensic copy of the site first, then compare core files against official WordPress checksums, review plugin and theme files against clean versions, and search for injected code in uploads, must-use plugins, configuration files and the database. We remove rogue administrator accounts, malicious scheduled tasks and modified .htaccess rules. Every password and secret is rotated: WordPress users, database, hosting, SFTP, API keys and the WordPress security salts. Once the site is clean, we request reviews in Google Search Console and with the blacklist vendors that flagged it.
Removing malware is only half the job. We look for the entry point, whether that is a vulnerable plugin, a reused password, an exposed file or another site on the same hosting account, and close it. Then we apply hardening so the same attack does not work again. You get a plain-English incident report explaining what happened and what changed.
What You Get
Full malware cleanup
Core files verified against official checksums, plugins and themes compared with clean copies, and injected code removed from files and the database.
Backdoor removal
Hidden shells, rogue admin users, malicious cron jobs, must-use plugins and altered server rules found and removed, so attackers lose their way back in.
Blacklist and warning removal
Review requests submitted through Google Search Console for Safe Browsing warnings, plus delisting requests with other blacklist vendors that flagged the site.
Root-cause analysis
Server logs, file timestamps and plugin versions examined to identify how the attacker got in, so the real hole is closed.
Credential rotation
All WordPress, hosting, database, SFTP and API credentials changed, and WordPress salts regenerated so every session is logged out.
Spam cleanup in search
Injected spam pages removed, returned as gone and cleared from search results through Search Console where possible.
Our Process
Contain
We take a forensic backup, put the site into maintenance mode if needed and stop the infection from spreading or reaching visitors.
Clean
Malware, backdoors and malicious database entries are removed, and core, plugins and themes are reinstalled from clean sources.
Close the entry point
We identify how the attack happened, patch or remove the vulnerable component, rotate credentials and apply hardening.
Delist and report
We request reviews with Google and blacklist vendors, monitor for reinfection and deliver an incident report.
Deliverables
- A clean, working site with core, plugins and themes from verified sources
- Removed backdoors, rogue users and malicious scheduled tasks
- Review and delisting requests submitted to Google and other vendors
- Rotated credentials and regenerated security salts
- An incident report covering cause, impact and fixes
- Hardening and monitoring recommendations to prevent reinfection
Tools & Platforms
We pick tools for your project, not the other way round. If you already use a platform, we work inside it.
Related Results
Growing an education publisher past a million pageviews
Speed and SEO work took a speech-language education publisher past one million pageviews and doubled traffic on a niche sister site. Two ecommerce sites were then merged into one domain.
PageSpeed from 42 to 100 without a redesign
An agency-built site scored 42 on mobile and desktop. Cleaning up code, images, fonts and caching took it to 100 on both, without changing the design. The target was 80.
Keeping a WordPress estate green, month after month
Ongoing INP, LCP and CLS work moved 30 pages out of the red in Search Console and keeps PageSpeed, GTmetrix and Search Console reports green through theme and plugin changes.
Malware Removal & Hacked Site Recovery: Questions Answered
How fast can you respond if my site is hacked right now?
We aim to respond the same day for emergencies and start containment as soon as we have access. Most sites are cleaned within a day once work starts, though large or heavily infected sites can take longer. Google review requests can take from a day to a few weeks to process, depending on Google.
What affects the cost of a cleanup?
The size of the site, how many sites share the same hosting account, how deep the infection goes, whether the database is infected, whether blacklist delisting is needed and how much spam has been indexed. We give you a fixed price after an initial scan.
What access do you need?
WordPress administrator access if it still works, hosting control panel or SSH and SFTP access, database access and Google Search Console access. If your account is suspended, we work with your host to get temporary access for cleanup.
What if the site gets hacked again?
We close the entry point and harden the site, which prevents most reinfections. We also monitor the site after cleanup for a period agreed in your quote, so any reinfection is caught early. Ongoing protection works best with a security hardening setup and a maintenance plan that keeps everything updated.
Often Paired With
WordPress Security Hardening
Firewall, login protection, permissions and monitoring configured so the site stays clean after cleanup.
Explore WordPress Security HardeningSearch Console & Ahrefs Fixes
Every red flag in Search Console, Ahrefs or Semrush resolved and verified, not just explained.
Explore Search Console & Ahrefs FixesBackups, Staging & Updates
Automated off-site backups, a staging copy for safe testing and controlled core and plugin updates.
Explore Backups, Staging & UpdatesLet's Talk About Malware Removal & Hacked Site Recovery
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